Q: What are these products made of and what does "firmness" mean?
A: All of our products are made with 100% lab certified skin safe platinum cure silicone and colored using non-toxic cosmetic grade micas and silicone pigments. More information can be found here (0030), here (NC 0031), here (0050, here (NC 0045) and here (DS 10A).
Firmness refers to how soft/firm a product is. Soft is 0030 and NC 0031, medium is 0050 and NC 0045, and firm is DS 10A. A pictograph explaining the firmnesses can be found here.
Q: How should I store these products?
A: We recommend you store these products away from materials such as: PVC, other non-platinum cure “silicone”, “jellies” and rubbers. A plastic ziplock bag or cotton bag can be used to store these to prevent reactions with different materials or keep lint and hair off.
Q: What lubes can I use with these products?
A: We only recommend water-based and oil-based lubes. Silicone or hybrid silicone lubes may cause damage to your toy
Q: How should I wash/clean these products?
A: There are a number of ways to clean/wash your silicone toy. You can use special toy cleaner or an unscented soap without silicones (look for ingredients ending in -cone, such as dimethicone) as silicones may damage your toy. To sterilize, you can boil the toy in water for ~10 minutes OR soak in a 10:1 water to bleach concentration.
Caution: Do not boil bleach.
Q: Do you ship discreetly?
A: We ship our packages discreetly in USPS Priority Mail boxes or plain brown boxes with no indication of what is in the box. international orders are required by shipping policies to have “silicone sculpture” on the customs forms. All toys are packaged in individual plastic bags and then wrapped in tissue paper. The packing slip will be folded into quarters and an additional colored sheet of tissue paper will be placed over that for additional discretion.